Managers can now be added to festival pages in order to verify them, displaying a check mark on pages that have been verified.
We welcome your comments and votes on the posts on this board.
Managers can now be added to festival pages in order to verify them, displaying a check mark on pages that have been verified.
Playbooks are now linked in the resource menu so you can access them directly from your Bandsintown for Artists dashboard.
Added various new customization options to the Widget including text capitalization, layout breakpoint, etc.
Fans & contacts needed to be targeted in separate campaigns. We've added the option added to target all followers and contacts in one segment while using the Email Builder.
Please add to email builder the option for salutation personalization merge tags to start an email, such as FNAME merge. For example, in Mailchimp "Hi {person's name}" (Hi Jane) would be created using "Hi |FNAME|"
Would be nice if the button feature could be customized to actually look like a familiar website button. Other than playing with the radius, it doesn't look very button-like on the preview, and internal padding doesn't hold.
Your email Audience Targeting only has the option to select either My Contacts or My followers, not both. Your system for email campaigns would be more useful if both lists could be selected rather than forcing a new email campaign to be sent twice--once to each target group.
Would love to have an exit intent popup option for our BIT mailing list signup that adds the data to My Contacts.
Would be ideal if we could name Email Builder Templates when saved for future use, and have the option to delete them as needed.
Feature Request: please add an integration with Zapier so users can trigger other actions when users purchase tickets to my event.
Event Triggers: Event registration, purchases, etc.
Event Attributes: name, email, phone, item purchased, purchase date, purchase price, address, city, state, country
Looking at the events, insights, and other tabs there seems to be a missing feature - to view past data on specific shows. For example, if a show receives a certain amount of ticket clicks, views, or rsvps, it would be beneficial to see how well a show performed after the show date. I cannot find this info listed anywhere, however, considering how important this information is, I may just be struggling to find this function.
Thank you!
New menus added to Bandsintown for Artists for improved navigation through our catalogue of tools, help articles, and more.
When creating a post to followers, artists can now navigate between mobile, desktop, and email previews to see how their message will appear.
It would be great if you had a TBA selection. Sometimes you have a specific date but the times haven't been decided yet for the performance
Our new playbooks will provide you with strategies to grow your audience and activate your fanbase, plus the tools you need to get it done. With playbooks in fan growth, tour promotion, merch sales, and more, we’ll give you the resources to set up our tools and use expert tactics to achieve your goals.
We want to make sure that understanding and using our tools is easy. We’re working on a new resource that will provide simple, step-by-step instructions for each of our tools, so you can get the most out of our products. Whether you’re just getting started or need a refresher, Bandsintown for Artists Help Center will provide you with the knowledge you need to optimize your marketing materials and thrive in your career.
You can see everything there is to know about our free tools on our brand new artist tool pages. With in-depth descriptions, step-by-step instructions, and FAQ, getting started is simple. Explore our new pages below:
→ Discovery Engine
→ Fan Manager
→ Widget & API
→ Smart Link
→ Posts
→ Email Builder
→ Signup Form
Unfortunately I do not see any concrete benefit in using your email campaign tool. I used it twice to compare with other promotional tools we use and the feedback I reeived from my digital marketing team is 'Most young people will likely open a text than an email unless its coming from the artist own newsletter". Also the use of this tool can be costly considering its low ROI. It would take several campaigns over the course of weeks, perhaps a month or two for the info to resonate and you then run the risk of having it viewed as spam (the tool should provide feedback on this) or being blocked. Perhaps Bandsintown should reevaluate this feature. As a member of A2IM, RIAA, MusicBIZ, etc. I would not recommend this feature to my colleagues
Qualifying managers and artists can participate in the Early Access Program by toggling on the Early Access setting directly from their account page. They can also disable access at any time. For info on the Early Access Program and necessary qualifications, click here.
Please please please add another label "venue site" or "website" for ticket links, because often there are no tickets on sale but I need to list the venue website instead!
Merge duplicate events created by different artists with the same ticket info
Get ready to bring your fan relationship management and email marketing under one roof. Our upcoming Email Builder feature will let you craft custom email campaigns, create targeted fan segments, easily plug your tour dates & music links, and much more.
Our Events Widget has been a popular feature to promote shows on artist websites for years, and we’ve been continuously improving its capabilities. You may have noticed that our new Events Widget includes audience building tools with first-party data capture. At this time, these features are not available to those still using our legacy Events Widget
While we encourage our users to upgrade to the new Events Widget due to its advanced features and customizations, we understand that not everyone is in a position to make this upgrade immediately due to time or resource constraints. Therefore, we will be adding our new audience building capability and first-party data capture to our legacy Events Widget.
Bandsintown imports events from multiple ticketing sources to simplify data input and ensure that fans are aware as soon as a show is announced online. Based on their preferences, artists or managers may choose not to auto-publish these events. In this case, the events are added to the artist's “Imported Events” list, which the artist or manager can review, edit, or publish at any time. We also include the number of imported events pending review in your Artist Weekly Report.
In order to maximize awareness around these imported events, we will now send alerts as soon as these imported events are added to your Bandsintown artist account to make sure you get a chance to review them so your fans can be alerted immediately.
There's often a whole team of people working behind an artist, making it necessary for multiple people to have Bandsintown access to make sure their Bandsintown page stays up-to-date. In some cases, these teams may not have the right permissions to access a Bandsintown page, or the Bandsintown page administrator may not want everyone involved to have the equal permissions. We’re working on a feature that will allow Bandsintown artist page administrators to invite collaborators and assign roles to control permissions granted for each.